Shipping policy
SHIPPING POLICY
Thank you for shopping with Earthy Solutions.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Shipping Times
Once shipped, most orders are delivered within 3–7 business days depending on the destination and carrier service selected.
Shipping times are estimates and are not guaranteed.
Tracking Information
Customers will receive a shipping confirmation email containing tracking information once an order has been shipped.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
Earthy Solutions is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package must be re-shipped.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, Earthy Solutions is not responsible for delays, lost packages, stolen packages, weather-related interruptions, or carrier service disruptions.
Customers should contact the shipping carrier directly regarding delivery issues once tracking information indicates a package has been shipped.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery at:
earthysolutions3@gmail.com
Please include your order number and photographs of the damaged package and product.
Shipping Rates
Shipping rates are calculated at checkout and may vary based on destination, package weight, and selected shipping method.
Contact Us
For shipping questions or concerns, please contact:
earthysolutions3@gmail.com
Earthy Solutions reserves the right to update this Shipping Policy at any time without prior notice.